The customer’s approach to interacting with businesses has profoundly changed over time. They are better informed and have higher expectations from service providers. Dynamics 365 for Sales allows you to go beyond sales force automation, enabling you to better understand customer needs, engage more effectively, and earn more deals.
Sales teams must now adapt to the new customer journey by personalising every interaction to their customer’s individual needs. By adopting a sales management solution, you’ll do exactly this. If customers expect smart service, you need to offer them more than that – with Dynamics 365 for Sales.
Based on Microsoft’s Dynamics 365 for Sales platform, your sales teams will be able to build more significant relationships with their customers, increase their performance and maximise their productivity.
Use intelligent insights to increase your revenue and reduce your acquisition cost.
Reduce distractions and know where to prioritise in a fast-paced sales environment.
Close deals faster and increase win rate through greater sales collaboration and productivity.
Track your leads from creation to close, while continually optimising your campaigns across every channel.
Manage customers and deals using a structured process that makes it easy to collaborate and see deals through to completion.
Recruit, on-board and strengthen your partner channel through deeper enablement and activation.
Get a clear picture of each customer relationship with a single relationship health score. This score is calculated by analysing transactions, emails, and social data.
Get answers fast with natural language Q&A. Conduct analyses without using technical resources. Receive accurate forecasts that builds trust within the business.
Sell smarter – anytime, anywhere, even offline. Work on-the-go with rich, modern mobile apps that provide contextual news, social data, and task flows for quickly completing frequent activities.
Dynamics 365 has been specifically designed to integrate the very best of Microsoft’s product offerings into one radical product – allowing you to streamline every process and system in your business simply, seamlessly and through the world class brand that you’ve known and trusted for years.
Partner with First Distribution and Microsoft to start improving your customer relationships and in turn, see your business grow.
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