| Job Title: | Senior Account Manager |
| Division: | Commercial Sales |
| Location & Address: | La Lucia Ridge, Umhlanga, Durban |
| Reports to: | Regional Executive |
| Direct Subordinates: | 0 |
| Total Staff in Function: | 20 |
WORKING RELATIONSHIPS: |
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| Internal: |
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| External: |
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Main Purpose of Position:
Acting as a partner senior account manager and advocate with a focus on relationship building, business development, and improving the buyer experience.
| KPA | PERFORMANCE STANDARDS |
| Sales |
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| Reseller Account Management |
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OUR CORE VALUES:
- Trust
It is the starting point of being able to work together. When we trust, we feel safe. - Enjoyment
Be happy at work and love what you do. This is an overall productivity booster and enhances performance. - Teamwork
Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals. - Integrity
Be honest and truthful in your dealings with peers, customers, and vendors. - Accountability
Accountability allows us to learn. Be accountable for the consequences of your actions. - Respect
Respect is not only a promise, but it is supported by actions. - Passion
Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves. - Attitude
Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.
REQUIREMENTS:
Internal training associated with competencies:
- During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Minimum Qualifications :
- Technology Diploma, Degree, or equivalent
- Mainstream Technology Distribution experience (i.e. selling to IT resellers)
Minimum Experience:
- Customer Relationship Management (CRM) System Administration.
- 3 – 5 years of IT Account Management/Sales experience within the IT Distribution Industry.
Nice-to-have Skills:
- Strong Self Motivational and Empowerment skills.
- Strong Communication Skills.
- Strong Relationship and Self-Management Skills.
- Takes Initiative.
- Works well with all kinds of people.
- Remains calm under pressure.
Office Requirements:
- Office-based working environment.
- Semi-formal dress code.
- Working hours are from 08:00 – 17:00.
- Excellent international business language skills (English), both written and verbal.
- Reliable transport to and from the office.
Note:
- This is a permanent position subject to a three-month probationary period.
- You will be required to perform such duties as reasonably required by the business.
- Your job description may be amended from time to time if it is valid and reasonable.
- You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
- Duties must be performed` faithfully, diligently, and to the best of your abilities.
- You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
- You may be required within reason, to work outside of set duties and/or perform in more than one role.
