| Job Title: | Credit Controller |
| Division: | Accounts Receivable |
| Location & Address: | The Estuaries, Century City, Cape Town |
| Reports to: | Credit Control Supervisor |
| Direct Subordinates: | 0 |
| Total Staff in Function: | 11 |
WORKING RELATIONSHIPS: |
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| Internal: |
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| External: |
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JOB SUMMARY:
Main Purpose of Position:
The Credit Controller is responsible for managing an assigned debtor’s book, ensuring timely payments, minimizing bad debts, and maintaining excellent relationships with both internal and external stakeholders. The role involves adhering to credit policies and providing effective customer service while resolving account queries quickly.
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Banking & Payment Allocations:
Statements & Communication:
Invoices, PODs, & Supporting Documents:
Account Reconciliations:
Collections:
Monthly SPLA Process (for Cloud Partners):
Reporting
Query Resolution:
Adjustments:
Housekeeping & Admin:
General Responsibilities:
Additional Requirements:
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OUR CORE VALUES:
- Trust
It is the starting point of being able to work together. When we trust, we feel safe.
- Enjoyment
Be happy at work and love what you do. This is an overall productivity booster and enhances performance.
- Teamwork
Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allow-ing everyone to achieve their own work-related goals.
- Integrity
Be honest and truthful in your dealings with peers, customers, and vendors.
- Accountability
Accountability allows us to learn. Be accountable for the consequences of your actions.
- Respect
Respect is not only a promise, but it is supported by actions.
- Passion
Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about be-coming the best version of themselves.
- Attitude
Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.
REQUIREMENTS:
Internal training associated with competencies:
- During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Minimum Qualifications:
- Matric
- A Finance or Credit Management qualification is not required but would be advantageous
Minimum Experience:
- 3-5 years of experience in Credit Control or Accounts Receivable, ideally in a fast-paced environment.
- Proven track record in debt collection and managing large debtor portfolios.
- Experience in handling multiple vendor, supplier, and customer accounts simultaneously.
- Strong negotiation skills with the ability to resolve conflicts and ensure timely payments.
- Proficiency in using Sage 300/Accpac for payment allocations, account management, and reporting.
- Excellent communication skills, both written and verbal, to effectively engage with internal teams and external clients.
- Strong organisational skills with the ability to prioritise and manage a high volume of accounts.
- Attention to detail, ensuring accuracy in payment allocations, account reconciliations, and reporting.
- Ability to work independently and as part of a team, collaborating effectively with colleagues across departments.
- Knowledge of credit policies, legal aspects of debt collection, and relevant legislation.
- Problem-solving skills to quickly address and resolve any account-related discrepancies or queries.
- A proactive and results-driven approach to managing accounts and ensuring outstanding debts are collected.
Office Requirements:
- Office-based working environment.
- Semi-formal dress code.
- Working hours are from: 08:00 – 17:00.
- Excellent international business language skills (English), both written and verbal.
- Reliable transport to and from the office.
Note:
- This is a permanent position subject to a three-month probationary period.
- You will be required to perform such duties as reasonably required by the business.
- Your job description may be amended from time to time if it is valid and reasonable.
- You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
- Duties must be performed faithfully, diligently, and to the best of your abilities.
- You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
- You may be required within reason, to work outside of set duties and/or perform in more than one role.
Please submit your CV application to our dedicated careers email address at careers@epsidon.co.za, accompanied by a Motivational Letter. This letter should detail your qualifications, skills, and experiences, aligning them with the specific job functions of the role you are applying for.
