| Job Title: | Commercial Internal Account Manager |
| Division: | Commercial Sales |
| Location & Address: | Kyalami, Midrand, Johannesburg |
| Reports to: | Commercial Manager |
| Direct Subordinates: | 0 |
| Total Staff in Function: | 10 |
WORKING RELATIONSHIPS: |
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| Internal: |
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| External: |
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Main Purpose of Position:
To increase partner breadth
| KPA | PERFORMANCE STANDARDS |
| Customer Success Consultant |
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| Administration |
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OUR CORE VALUES:
- Trust
It is the starting point of being able to work together. When we trust, we feel safe. - Enjoyment
Be happy at work and love what you do. This is an overall productivity booster and enhances performance. - Teamwork
Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals. - Integrity
Be honest and truthful in your dealings with peers, customers, and vendors. - Accountability
Accountability allows us to learn. Be accountable for the consequences of your actions. - Respect
Respect is not only a promise, but it is supported by actions. - Passion
Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves. - Attitude
Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.
REQUIREMENTS:
Internal training associated with competencies:
- During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Minimum Qualifications :
- Matric
- A tertiary qualification would be advantageous
Minimum Experience:
- 2- 3 years of internal sales/internal account management experience in the IT Distribution industry.
- Cold Calling experience /Tele sales is highly desirable.
- Knowledge and experience in CRM systems.
- Intermediate Excell skills.
Minimum Skills:
- Attention to detail.
- Ability to use own initiative.
- Problem-solving skills.
- Devotion to quality.
- Communication and interpersonal skills.
- The Ability to prioritize tasks.
- Passionate about superior client experience.
Physical Requirements:
- Own vehicle or reliable transportation is essential.
Office Requirements:
- Office-based working environment.
- Semi-formal dress code.
- Working hours are from 08:00 – 17:00.
- Excellent international business language skills (English), both written and verbal.
- Reliable transport to and from the office.
Note:
- This is a permanent position subject to a three-month probationary period.
- You will be required to perform such duties as reasonably required by the business.
- Your job description may be amended from time to time if it is valid and reasonable.
- You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
- Duties must be performed` faithfully, diligently, and to the best of your abilities.
- You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
- You may be required within reason, to work outside of set duties and/or perform in more than one role.
