Brand Operations Administrator – Huawei EBG

By admin | | Comments are Closed | 3 December, 2024 | 1

Position/Function	Brand Operations Administrator – Huawei EBG
Location	Johannesburg office – Kyalami Business Park
Job Title	Brand Operations – Huawei EBG
Reports to	Brand Manager
Working Relationships
Internal	Procurement Logistics Finance Sales Account Manager
External	Vendor Resellers End Users Suppliers

Main Purpose of Position:

The Huawei Brand Operations Administrator will support the daily operations of the Huawei division in an IT distribution environment. This role involves handling administrative tasks, coordinating with vendors, and ensuring smooth operations of the Huawei networking equipment portfolio. The candidate will also manage the Huawei CloudCampus portal, ensuring proper administration and support for the team and clients.

The below KPA’s outlined in Section 3 are not exhaustive, additional responsibilities may be assigned as deemed necessary by your direct manager and in line with previous competencies

Key Performance Areas

KPA	PERFORMANCE STANDARDS
Order Management	Pipeline reporting Working with vendor on quotes and orders to improve turnaround times Placing orders for equipment with procurement team Work along side vendor sales team and assist with requirements. PSI Reporting Maintain accurate records of inventory and order details.
Logistics / Freight Management	Work on Freight calculations to optimise pricing and ensure profitability. Work with procurement on best import options Incoming order management
Administration support	Update Focus accounts with ETA information Support, manage, or escalate customer complaints related to the sale of the brand’s products / services Support the quote and deal registration process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams and Resellers where needed Escalations to Vendor for pricing and discount queries, or where Vendor outside of Service Level Agreements – in conjunction with Management Maintain professional working relationships with Vendor, Sales Teams, Brand Teams and Resellers Provide support in resolving administrative queries with vendors and clients
Vendor and Client Coordination	Gain relevant knowledge of products and process by attending relevant training and vendor webinars In depth knowledge of vendor and FD processes. Coordinate product updates, availability, and pricing with vendors.
Reporting and Compliance	Prepare and submit regular reports on order status, inventory, and sales activities. Ensure all processes comply with company policies and vendor requirements.

Competencies:

Knowledge – What should the person know?

Skills – List skills or what the person should be able to do.

Attributes – The behaviours’ that would drive successful performance.

Knowledge of relevant brand products and process
Knowledge of vendor structure in order to have the correct point of contact
Knowledge of information management industry in South Africa
Knowledge of IT Industry
Knowledge of company policies and process
Knowledge of budget process

Excel Intermediate
Excellent Communication (written and oral)
Demonstrated accuracy and attention to detail with numbers
Demonstrated confidentiality with different Account Managers and vendors
Ability to deliver on service level agreements
Demonstrated ability towards business intelligence
Attention to detail and accuracy in documentation.
Familiarity with cloud platforms and vendor portals (e.g., CloudCampus).

Attitude – always demonstrate your best in your role and ensure professional attitude with internal and external customers
Respect – demonstrate respect with actions and words to internal and external customers
Accountability – accountable for the consequences of your action, both positive and negative
Integrity – consistently honest and truthful in dealings with peers, customers and vendors
Teamwork– strive to work productively in co-operation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals
Enjoyment – be creative and enrich the working atmosphere

Internal training associated with competencies:

Completion of the Learning Portal /relevant Certificates – Sales and Operations and technical
Completion of relevant behavioural interventions to assist identified competency in role

Minimum qualification

Matric (Grade 12)
5 years of IT Administration experience
Experience with Huawei products and brand administration.
A diploma in Business Administration, Supply Chain, or a related field is advantageous.

Apply Online Here

*Name & Surname.

*Email Address.

*Please Attach Your CV.

*Previous Total cost to company package (Average Gross).

*Do you have a criminal record? (Yes / No) If yes, please elaborate.

*Have you ever been dismissed? (Yes / No) If yes, please elaborate.

*Please motivate why you will be a good fit for the role with reference to the minimum requirements and qualifications as per the job description.

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*Do you have a positive attitude?

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*I hereby authorize the Company Human Resource Department, and the authorized Management team / Company to use, review and process any personal information provided to the company during my application as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and hereby give my consent to the Company to collect, process, and share relevant personal information where the company is legally required to do so. In addition, I have also received permission from my References to provide the Company with their details.

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Brand Operations Administrator – Huawei EBG

Brand Operations Administrator – Huawei EBG

Apply Online Here

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